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HHGregg Support Ticket - Switched Dishwasher

HHGregg Support Ticket

Switched Dishwasher

Created By: Ouidajim's Picture Ouidajim Last Reply: Ouidajim's Picture Ouidajim
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

In Nov. 2011 I purchased a whirlpool dishwasher and had it installed. Later when the dishwasher broke, I discovered that your installers placed a different whirlpool model then the one I purchased into my home, and canceled my 5 year service plan in January of 2012 some 45 days after the delivery. HHgregg refused to repair the dishwasher, and an outside service informed me the motor was gone. I have purchased a new dishwasher from another vendor. It is illegal to give someone a product they did not buy without their knowledge, and further refund money on a service without notifying the customer either. Lastly, since you did all these wonderful things, and did not want to fix the dishwasher you could have at least given me store credit of some sort as restitution.


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