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HHGregg Complaint - online purchases
HHGregg Complaint

HHGregg Complaint

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online purchases


purchased a tv online from HHGregg . It said it was in stock. I never received a pick up notice so I called the store and was told it wasn't in the store and would come the next day. I cancelled the order because it was a gift. 2 hours after purchasing. The guy told me it would take 24 to 48 hours to get my money back on my debit card. 3 days later I called customer service and they told me the order was never canceled. They informed me it would take 7 to 10 more business days to get my refund. False advertising caused this issue. I never would have ordered it if it wasn't in store and the first guy lied and never canceled my order. Done with HHGregg! pain in the neck fyi I ordered from Best Buy in stock and picked it up that day.


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