Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
HHGregg Complaint - Wrong remote - Sony RDR-VX560
HHGregg Complaint

HHGregg Complaint

ADVERTISEMENT

Wrong remote - Sony RDR-VX560


We purchased a Sony RDR-VX560(DVD/VCR combo)from HHGregg in March which was a floor model. They sold this to us as such at 199.95 which we were told was a good price. You can purchase one brand-new on the internet cheaper. Since we also purchased a big screen TV at the same time, we purchased this one because it did dubbing from VCR cassette to DVD. We did not realize that they had given us the wrong remote until our son from out-of-town tried to hook it up for us & program it. He told us that HHGregg had given us the wrong remote. When we tried to return the whole thing today, the customer service person wanted to know why it took so long for us to realize it was the wrong remote. We tried to tell him but he wouldn't listen, just tried to argue. He told us it was too late. He would not even try to get someone to look in "the back" as the original salesman told us was where they put all remotes from the floor. We can purchase a new remote from the internet for $83.95. That puts the cost for this whole unit at around $300 which is way too much. The customer service person was very rude & did not try to placate us at all. We will be looking for a refrigerator, washer & dryer in the not too distant future. You can be assured that we will never buy anything from HHGregg in the future and we are passing this along to all our friends.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to HHGregg
SUBMIT a ticket
for HHGregg
WATCH videos
for HHGregg
More HHGregg Reviews and Complaints MORE reviews and complaints
for HHGregg

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


ADGENT says: (9 years ago)
 0
WOW! THIS IS REDICULS ON YOUR PART. 4 MONTHS! IF A COMPANY HAS A 14 DAY RETURN POLICY AND YOU WANT TO EXCHANGE 4 MONTHS LATER.......................GO BUY A UNIVERSAL REMOTE FOR 10 BUCKS AND STOP THE WIMPERING




login with Facebook and share your reviews

More HHGregg reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team