Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
HHGregg Complaint - Unusable Toshiba Chromebook - laptop computer
HHGregg Complaint

HHGregg Complaint

ADVERTISEMENT

Unusable Toshiba Chromebook - laptop computer


Long time customer, all the TV's in the house were bought at hhgregg . Yet, the Toshiba 13.3 Chromebook, after a mere 7 months, is unusable: endless crashes, lost pages, difficult to share documents or to view them, and unable to get popular apps like iTunes, Word, cooking ,and practically every app I tried to download, "is not supported by Chrome". The alternative from the Chrome shop is is not equivalent. Thinking the crashes might be caused by loss of drive storage, I tried to install the 100GB of Google Drive storage included and advertised on box and on laptop. For a reason which was not explained, it turned out that it is not available. to me, for love or money.
In my 15 year experience with computers, everyone of them had an implicit 1 year warranty, whether you purchase the extended warranty or not. That has been the case at Best Buy. What does hhgregg do to help customers that bought lemons? Do you give a partial refund, or can I trade it in like a used car when I buy another one?
Your answer will determine whether I return to hhgregg ever again, and wkill define how good you are with customer retention.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to HHGregg
SUBMIT a ticket
for HHGregg
WATCH videos
for HHGregg
More HHGregg Reviews and Complaints MORE reviews and complaints
for HHGregg

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More HHGregg reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team