Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
HHGregg Complaint - Samsung 61 in DLP - Sam. HLT6187S 61in DLP TV
HHGregg Complaint

HHGregg Complaint

ADVERTISEMENT

Samsung 61 in DLP - Sam. HLT6187S 61in DLP TV


I am so glad I found this site after reading the blogs and seeing that I was not the only one with almost identical problem. We purchased our item on Dec. 26th, 2007 and we purchased the 5 yr warrenty for $400. As like others, we were told anythig that happens will be replaced ASP or you get a new one. Well the color went out on Feb. 2009. we contacted HHGregg and they put us in touch with Norman Elect. who wouldnt send out anyone but said they will order the parts which will take 7-10 days. Well that went by and I called them, only to find out that the part that is needed to fix the tv is not made anymore. So we are told we have to wait 3 months "Just in case Sam. changes their mind and makes the part just for me". I was told after the 3 months. It will go in a review status and the warrenty company "GE" will try to locate a duplicate tv and then send me out a ck for the set they find... the ck wont cover warrenty nor will it cover the shipping that I will have to pay. Contact HHgregg's manager "Stan" who all sounds like he is going to save the day but yet to return calls. We have dropped a total of over $8000 with this company and I will tell everyone NEVER shop in this store. They just want your money and once they have that you are screwed! So I am down to the last 25 days of waiting 3 months just to see what "GE" will do in replacing our tv....


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to HHGregg
SUBMIT a ticket
for HHGregg
WATCH videos
for HHGregg
More HHGregg Reviews and Complaints MORE reviews and complaints
for HHGregg

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More HHGregg reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team