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HHGregg Complaint - Rip off cannot get money back when they cancelled my washer order - LG front loader washer
HHGregg Complaint

HHGregg Complaint

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Rip off cannot get money back when they cancelled my washer order - LG front loader washer


Recently I purchased a washer on line and the day before I was to get it delivered I got a call and said they did not have anymore from a store manager and I would have to call customer service number to get a refund. Well guess what the night before I sat on hold to verify the order after 48 minutes finally got a guy to help me. He told me they don't have enough help. After the order was cancelled I called customer service they said I should get a refund in 3-5 business days and would be receiving an email confirming this guess what no email. Called again 2 days later and I asked the lady what the deal was she said it was not processed correctly. Asked why her answer was "I dunno" she said you would be receiving an email now I asked her to stay on the phone until I got it and she hung up. Now I am on hold for another 29 mintues so far. will see where this call goes. I am sure there will be a few more calls. I have also called my credit card company to file a claim.


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