HHGregg Complaint

HHGregg Complaint

ADVERTISEMENT

Hhgregg 2sofa purchased and bad customer service


My wife and I purchased 2 sofas in which a ms angel m. Checked the inventory and told us the sectional was showing 8 in stock and on the 2nd sofa was back ordered so we set a delivery on the 1st for that following Saturday . 1week. We get the delivery confirmation call from them Friday . On Saturday no call no show ! I call the store and was told they have none in stock and the sofa was discontinued. So we purchased the demo as opened box. We were told they would call us when the other was in stock. Weeks go by and no call ! I call the store and was told the sofas were in stock. Why didn't the store call us and we paid for it? So we set up the delivery for Saturday, we get the confirmation call on Thursday I removed my old sofa and wait all day Saturday...by 5:20pm I called the warehouse and was transferred to the store where we purchased the items and was told there was some sort of money issue in the system which was an error on they behalf. At what time and date were you going to notify me the customer whom already paid for the items? Please stay away from this store location! Bad business and customer service. My wife and I should have walked out when we saw an angry customer on that day trying to resolve his issues with them.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to HHGregg
SUBMIT a ticket
for HHGregg
WATCH videos
for HHGregg
More HHGregg Reviews and Complaints MORE reviews and complaints
for HHGregg

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More HHGregg reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team