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HHGregg Complaint - Complaint - Warranty Service - Samsung top load washer
HHGregg Complaint

HHGregg Complaint

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Complaint - Warranty Service - Samsung top load washer


We called for samsung washer service on 2/22 due to drain pump was detached/broken while washing. They gave Best Electronic, Tech came on 2/24 checked & said parts will be ordered ASAP & will get on Sat. We called Mar.2nd to check, said NO parts yet. called Best Electronic twice on the 3rd, NO one answer,left msgs but NO calls were returned. Called HH Greg's warranty plan tel.said parts arrived. Spoke w/ Tech & sched to come on the 4th from 6-10 pm. NO show, he called at 10 pm & said worked late, need to re-sched on 5th at 6-10 pm.Called today (5th Mar) at 5 pm to confirm sched, Tech said will come as scheduled, it's past 10 pm, still NO SHOW


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