Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
HHGregg Complaint - Bottom of the Trash dump service
HHGregg Complaint

HHGregg Complaint

ADVERTISEMENT

Bottom of the Trash dump service


Took a TV into the hhGregg Glenn Burnie, MD store three times for the same problem, 'no sound on the output sound-bar jacks'. They check it out the first time and agreed, No Sound. They gave me another TV, I asked if we should check it before leaving and the answer was 'no', I was the only one to report such a problem. Took it home and the TV has the same problem as the first. I took it back again (28 mile one way trip) and plan to leave the TV and have the replacement checked before taking it home. One sales guy in a red shirt told me I couldn't leave it but the manager had me sign a form and said it would be checked and ready when I returned after work. I went back to the store to find the TV had not been touched. The mrg. at the time (tina) sent a sales guy over to check it out and when I asked him if he knew the problem he said the TV did not work. I explained the TV worked but there was no sound on the output jacks. He hooked the TV up, sound came from the TV speaker and he said the TV was find and worked correctly. I again said, "The problem is with the out-put jacks for the sound bar. Another sales clerk comes over, the one from earlier. He tells me the TV does not have an optical output and they could not test it. The TV had both a co-ax and headphone output jack. I walked over and brought a small speaker to them and told them all they had to do was to get a cord and hook the speaker up. It could not have been any easier unless I did it myself. The mrg. (Tina) said she would not open up a $4.99 cord to test the TV. Now remember, this is my forth time back and I now have driven over 150 miles. I should mention that we have spent well over $7,000 in the last two years at HHGreggs but HHGregg could not open a $4.99 cable in order to test the TV. OH, and when I called the district manager, he said because I became upset and yelled, I could shop else where. WE WILL.

Than I just had a call from hhGregg Corp. from a woman that was a gutter mouth. Great Company and wonderful Customer Service

SHOP BEST BUY


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to HHGregg
SUBMIT a ticket
for HHGregg
WATCH videos
for HHGregg
More HHGregg Reviews and Complaints MORE reviews and complaints
for HHGregg

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More HHGregg reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team