HHGregg Reviews and Complaints ^{All Reviews}

User comment:

I BOUGHT A RECLINER IN OCT 2013 IN THE SPRING OF 2014 I BEGAN TO NOTICE TINY FLAKES OF BLACK MATERIAL ON MY CLOTHING AND MY BODY.
THE MYSTERY WAS SOLVED WHEN I JUST WIPED MY HAND OVER THE COVERING AND FOUND THE SOURCE OF THE FLAKES WAS THE UPHOLSTERY ITSELF DISINTAGRADEING . UPON FURTHER INSPECTION I FOUND THE "LEATHER" WAS SEPERATEING AND PEALING FROM THE BLANKET OF MATERIAL IT WAS ATTACHED TO.
THEY SENT A TRADESMAN TO INSPECT THE MATERIAL AND AFTER HIS REPORT MIRROWED MINE THEY OFFERED TO RECOVER THE RECLINER WITH THE SAME MATERIAL THAT HAD FAILED. I ASKED WHAT WOULD HAPPEN IF THE MATERIAL FAILED AGAIN, THEIR ANSWER , IF I GET IT REPLACED I WILL HAVE TO PAY FOR IT.
NO ONE EVER RELATED TO ME THAT THERE WAS A DANGER THAT THIS MATERIAL WOULD FAIL, I UNDERSTAND THAT THINGS HAVE A CERTAN LIFE TIME BASED SOMEWHAT ON THERE USE BUT FOR THIS TO FAIL WITH NOT MUCH USE AT ALL,
IS NOT SOMETHING ANYONE WOULD EXPECT WITHOUT BEING WARNED.
I AM NOT AN UNREASONABLE MAN , BUT I AM FEELING AS IF I HAVE JUST BEEN MUGGED!
I WILL NEVER BUY NOR RECOMEND ANYONE TO DDEAL WITH SUCH AN UNRELIABLE BUSINESS AS YOUR'S

KENBERRY300

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